Shipping and return policies for Robotic Empire
- Shipping Info
Orders are typically packed and shipped within 3 days of purchase. When we are more busy during a new release schedule this may take a bit longer. We appreciate your patience as we are a small, two person operation.
- Return Policy
Returns accepted if there was a mistake on our part in shipping your order. For example we sent you the incorrect product. If the product is damaged in some way because of a manufacturing issue, we will gladly send a replacement.
Typical dings and shipping damage can not be avoided in some cases due to the US postal service's lackadaisical attitude towards boxes marked Fragile. We do our best to pack and ship your items securely.